If you have your own business it’s likely at some point you are going to hire staff and manage them.
Being a good manager is essential to the success and smooth running of your business and it’s something you can learn.
Here are five things that managers do that make them great :
1. They hire the right people
It sounds obvious, but hiring the wrong people can be one of the most costly mistakes any business can make.
Gallup research shows that people are happiest and most engaged when they can apply their strengths and skills to their job.
Great managers try to put the right people in the jobs in which they can perform well.
Check out this great infographic by Fast Company on how much a bad hire can cost your start up and how to avoid it.
2. They make sure their staff know what’s expected of them
Once you have the right staff, it's important to take the time to clearly communicate roles, responsibiliites and targets.
Again, Gallup research shows that less than half of employees surveyed said they fully knew what they were supposed to be doing in their job.
Given that this is key to staff performance then schedule in regularly reviews and give feedback.
Read more from Gallup about how to be more effective in communicating with staff around performance and how to involve them in setting their goals.
3. They lead by example
If you want the respect of your staff, you have to consistently model the values and behaviour you want to see.
If you don't walk your talk, your team won't trust you.
There are 10 great pointers about how to lead by example in this article by allbusiness.com.
4. They motivate their staff
Part of the skill of a good manager is understanding what motivates each member of their staff.
This is usually very individual and research show that appreciation rather than money is one of the biggest motivators at work.
Shari Alexander, a Persuasiveness Coach explains in her article on entrepreneur.com the importance of listening to staff to find out what excites them.
"The best kind of motivation doesn’t come from you; it comes from people themselves.
When you’re having a conversation with someone, pay close attention to what they say and how they say it.
Chances are, they are giving you clues on how to best motivate them in that moment."
5. They develop their team
Developing your skills and the skills of your employees can help to keep your business competitive.
Investing in skills and training can increase productivity and innovation, help you attract and retain high quality employees and improve customer satisfaction.
Take the time to work out what skills will help your business grow and what support is available for your business.
A great place to start is the Australian Government Business website that lists different initiatives and training options.
Room for improvement?
Take this great quiz from Mindtools and rate yourself as a manager.
Do you need Public Liability Insurance in your business? Find out more here.