John and Trish lost pretty much everything they had when a bush fire hit their home in the Blue Mountains.
They also discovered they were seriously underinsured to rebuild and re-fit out a new home.
Here they talk about what happened, what they learned from the experience, for example how much more expensive it is to build a home with the new fire resistant materials that are required in their area.
They want people to know why it's so important to have the right buildings and contents insurance cover.
This is their story.
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