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Hit by hail?

Hit by hail?

The freak hail storm that hit the The Hills district in Sydney last week has caused havoc for the local community.

Hail bigger than golf balls smashed and dented cars, and punched holes into roofs and outdoor entertainment covers.

Insurance Australia Group (IAG) recieved more than 13,000 claims in a week with NRMA customers accounting for the majority of IAG customer claims for this event.

Almost half of NRMA customers who've lodged claims did them online through the NRMA website. 

Specialist hail repair sites

IAG Executive General Manager, Claims, Cheryl Chantry said, “our immediate focus is to help customers affected by the storms as soon as possible, and additional employees have been allocated to the claims and repair management teams".

IAG has also set up specialist hail repair sites across Wollongong, Castle Hill and Chatswood to help assess and repair hail damaged vehicles.

Where possible, repairers are using paintless dent removal, to help get cars back to their original condition and on the road again faster.

Need to make a claim?

If you're an NRMA Insurance customer and need to make a claim, go to or download the NRMA Insurance app for a simple and easy claims lodgement.

Already claimed?

For NRMA customers who have already lodged a claim you can choose your repairer, book an inspection time and get your repairs started. Track your claim here.



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